Last updated: 11.05.2025
Company: NEEDRATE LIMITED
Contact: support@needskinrate.com
At NeedSkinRate, we recognize the importance of safeguarding your personal data. This Privacy Policy explains how we collect, store, use, and protect your information when you interact with our digital storefront, a property of NEEDRATE LIMITED (Reg. No. 15638427, United Kingdom). We are committed to responsible data handling in accordance with the UK Data Protection Act, GDPR, and other applicable laws.
By using our website and services, you confirm that you accept the practices described below.
1. Scope of Policy
This Privacy Policy applies exclusively to NeedSkinRate, a direct-to-consumer store for digital cosmetic items in CS2. We do not operate as a marketplace and do not facilitate peer-to-peer trading. All transactions are B2C (business to consumer), and all products are digitally delivered, non-refundable items.
2. Information We Collect
We only gather information that is essential to deliver our services securely, efficiently, and in compliance with regulatory requirements.
During Account Creation or Login:
- Email address
- Linked accounts (Steam)
For Identity and Order Verification (where required):
- Full legal name
- Date of birth
- Contact number
- Steam Trade URL
Technical Data:
- Browser type, language, and version
- IP address and approximate geolocation
- Device and operating system
- Cookies and usage logs
- Time spent on pages and actions taken
Order & Payment Details:
- Purchase history
- Amounts, timestamps, and transaction identifiers
- No sensitive payment data (like card numbers) is stored; payments are processed by PCI-DSS compliant third-party providers.
In Case of Manual Verification or Disputes:
- Scanned copy of government-issued ID
- Proof of ownership of Steam account or email
3. Purpose of Data Use
Your data may be used for the following lawful purposes:
- To process and deliver orders: Including confirming item delivery via Steam and resolving transaction-related issues
- To improve user experience: Personalizing pages, remembering your preferences, and offering localized support
- For fraud prevention: Monitoring access patterns to detect abuse or suspicious activity
- For legal compliance: Satisfying anti-fraud, tax, and transaction tracking obligations
- For communication: Sending service updates, security alerts, or (if opted-in) promotional content
4. Data Sharing
We only share data with trusted partners when necessary, and strictly for operational or legal reasons:
- Payment processors: For transaction validation
- Steam platform: For fulfillment and digital delivery
- Advertising tools: Aggregated and anonymized location data may be used for campaign optimization
- Law enforcement or regulatory bodies: When required by law or to enforce our Terms
Your data is never sold or shared for unrelated third-party marketing.
5. Visibility of Information
Some elements of your NeedSkinRate profile may be publicly visible to promote accountability and transparency:
- Display name or nickname
- Feedback score or delivery record (if implemented in future)
- Trade or purchase completion statistics (non-sensitive)
Private messages and order details are encrypted and are not accessible to other users.
6. How We Protect Your Information
We implement industry-standard security measures to ensure your data remains safe:
- SSL encryption on all web sessions
- Encrypted storage for user and order information
- Limited data access based on job role
- Regular internal audits and staff training in data privacy
- No sensitive financial data (e.g., card numbers) stored on our servers
In the unlikely event of a data breach, affected users will be informed immediately, and steps will be taken to minimize any potential impact.
7. Your Rights as a User
In accordance with GDPR and UK data laws, you are entitled to:
- Access: Request a copy of your stored personal data
- Correction: Update incorrect or outdated details
- Erasure (“Right to be Forgotten”): Request full deletion of your data, excluding cases where records must be retained for tax, security, or legal obligations
- Restriction of Processing: Limit use of your data in specific contexts (e.g., marketing)
- Data Portability: Receive your data in a structured, transferable format
- Objection: Decline certain types of data processing
- Complaint: File a concern with your local data protection authority if your rights are infringed
To exercise any of the above, please contact support@needskinrate.com.
8. Use of Cookies
We use cookies and similar technologies for:
- Website functionality (e.g., login session retention)
- Analytics (e.g., traffic measurement and error tracking)
- Optional advertising (only with your consent)
You may disable cookies in your browser settings, though this may limit functionality.
9. External Links and Services
Some pages or user profiles may contain links to third-party websites. Sk1nZone is not responsible for the content, security, or data practices of these external platforms. Use them at your own discretion.
10. Retention Policy
We store your personal data only as long as it is necessary to fulfill orders, provide support, meet legal requirements, or resolve disputes. Non-essential data may be anonymized or deleted after 24 months of inactivity.
11. Updates to This Policy
We may revise this Privacy Policy to reflect changes in laws or business practices. Users will be notified of material updates by email or in-platform alerts. The latest version will always be available on this page.
12. Contact Us
If you have questions or require clarification regarding this Privacy Policy, please contact our team:
NEEDRATE LIMITED
📍 Academy House, 11 Dunraven Place, Bridgend, Mid Glamorgan, United Kingdom, CF31 1JF
📧 Email: support@needskinrate.com
By using NeedSkinRate, you confirm your understanding and acceptance of this Privacy Policy. We appreciate your trust and are committed to upholding the highest standards of data protection.